Shipping policy
Thank you for visiting and shopping at Weider. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders made before 12:00 PM are processed within 0-1 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
|
Destination |
Shipment method |
Estimated delivery time |
Shipment cost |
|
Poland |
DHL POP |
1-2 business days |
18.23 PLN |
|
Poland |
DHL POP BOX |
1-2 business days |
16.22 PLN |
|
Poland |
DHL Kurier |
1-2 business days |
23.60 PLN |
|
Poland |
DPD Pickup |
1-2 business days |
13.76 PLN |
|
Poland |
DPD Kurier |
1-2 business days |
23.64 PLN |
|
Poland |
InPost Paczkomat 24/7 |
Next business day |
17.41 PLN |
|
Poland |
InPost Kurier |
Next business day |
18.89 PLN |
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Weider is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Weider is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Free Shipping
Orders above 200 zł are eligible for free shipping with InPost Paczkomat 24/7.
Returns Policy
We strive to deliver you the best in quality and value, if for any reason you are not satisfied with your order we are happy to take back the product and issue you a full refund of your purchase.
- Products can only be returned if they are still in their original condition and packaging. Used products, or products damaged by the customer will not be eligible for refund.
- Request a return by emailing poland.weider@gmail.com with a detailed reason for return and pictures or a video of the product that supports your reason. Upon approval you will receive the address of where you can mail the product you would like to return.
- To assure your refund please use a trackable mail service, we will not be responsible for lost or missing packages.
- Upon the receipt of your package, your products will be examined and a full refund will be issued to your original method of payment. A refund receipt will be emailed to the email address you used when making your original purchase.
Our Return & Refund Policy provides more detailed information about options and procedures for returning your order.