Terms of service
TABLE OF CONTENTS:
1. GENERAL PROVISIONS
2. ELECTRONIC SERVICES IN THE ONLINE STORE
3. TERMS AND CONDITIONS OF CONCLUDING A SALES AGREEMENT
4. METHODS AND TERMS OF PAYMENT FOR THE PRODUCT
5. COST, METHODS AND DATE OF DELIVERY AND COLLECTION OF THE PRODUCT
6. PRODUCT COMPLAINT
7. OUT-OF-JUDICIAL METHODS OF HANDLING COMPLAINTS AND BRINGING CLAIMS AND RULES OF ACCESS TO THESE PROCEDURES
8. RIGHT TO WITHDRAW FROM THE CONTRACT
9. PERSONAL DATA PROTECTION
10. FINAL PROVISIONS
11. REGULATIONS FOR DISCOUNT CODES
The weidershophome.shop online store cares about consumer rights. The consumer cannot waive the rights granted to him in the Consumer Rights Act. Contract provisions that are less favorable to the consumer than the provisions of the Consumer Rights Act are invalid and the provisions of the Consumer Rights Act apply in their place. Therefore, the provisions of these Regulations are not intended to exclude or limit any rights of consumers under mandatory legal provisions, and any possible doubts should be resolved to the benefit of the consumer. In the event of any inconsistency between the provisions of these Regulations and the above provisions, these provisions shall prevail and shall be applied.
1. GENERAL PROVISIONS
1.1. The online store available at weidershophome.shop is run by the company "WPL Sp. z o.o." (registered office address and delivery address: ul. Ignacego Paderewskiego 49/51, 25-502 Kielce) entered into the Register of Entrepreneurs of the National Court Register under number 0001044687, registry court where the company's documentation is kept: District Court for the capital of Warsaw in Warsaw, 12th Commercial Division of the National Court Register, NIP 9592063311, REGON 525707144, e-mail address: poland.weider@gmail.com, contact telephone number: (+48) 698 215 366.
1.2. These Regulations are addressed to both consumers and entrepreneurs using the Online Store (except for point 9 of the Regulations, which is addressed only to entrepreneurs).
1.3. The administrator of personal data processed in connection with the implementation of the provisions of these Regulations is the company "WPL Sp. z o.o." (registered office address and delivery address: ul. Ignacego Paderewskiego 49/51, 25-502 Kielce). Personal data are processed for the purposes, within the scope and based on the principles indicated in the privacy policy published on the Online Store's website. Providing personal data is voluntary Each person whose personal data is processed by the Service Provider has the right to view their content and the right to update, correct and delete them.
1.4 Browsing the assortment of the weidershophome.shop Online Store does not require registration. The Customer may place orders for products included in the assortment of the weidershophome.shop Online Store after registering or providing the necessary personal and address data enabling the order to be processed without registration.
1.5. Definitions:
1.5.1. WORKING DAY – one day from Monday to Friday, excluding public holidays.
1.5.2. REGISTRATION FORM – a form available in the Online Store enabling the creation of an Account.
1.5.3. ORDER FORM - Electronic Service, an interactive form available in the Online Store enabling placing an Order, in particular by adding Products to the electronic basket and specifying the terms of the Sales Agreement, including the method of delivery and payment.
1.5.4. CUSTOMER – (1) a natural person with full legal capacity, and in cases provided for by generally applicable provisions, also a natural person with limited legal capacity; (2) legal entity; or (3) an organizational unit without legal personality, which is granted legal capacity by law; - who has concluded or intends to conclude a Sales Agreement with the Seller.
1.5.5. CIVIL CODE - Civil Code Act of April 23, 1964 (Journal of Laws 1964, No. 16, item 93, as amended).
1.5.6. ACCOUNT - Electronic Service, marked with an individual name (login) and password provided by the Service Recipient, a set of resources in the Service Provider's IT system, in which data provided by the Service Recipient and information about the Orders placed by him in the Online Store are collected.
1.5.7. NEWSTTER - electronic distribution service provided by the Service Provider via e-mail, which enables all Service Users using it to automatically receive from the Service Provider cyclical content of subsequent editions of the newsletter containing information about Products, new products and promotions in the Online Store.
1.5.8. PRODUCT – a movable item available in the Online Store that is the subject of the Sales Agreement between the Customer and the Seller.
1.5.9. REGULATIONS – these regulations of the Online Store.
1.5.10. ONLINE STORE - the Service Provider's online store available at the Internet address: weidershophome.shop.
1.5.11. SELLER; SERVICE PROVIDER - "WPL Sp. z o.o." (registered office address and delivery address: ul. Ignacego Paderewskiego 49/51, 25-502 Kielce) entered into the Register of Entrepreneurs of the National Court Register under number 0001044687, registry court where the company's documentation is kept: District Court for the capital of Warsaw in Warsaw, 12th Commercial Division of the National Court Register, NIP 9592063311, REGON 525707144, e-mail address: poland.weider@gmail.com, contact telephone number: (+48) 698 216 366.
1.5.12. SALES AGREEMENT - a Product sales agreement concluded or concluded between the Customer and the Seller via the Online Store.
1.5.13. ELECTRONIC SERVICE - a service provided electronically by the Service Provider to the Service Recipient via the Online Store.
1.5.14. SERVICE RECIPIENT - (1) a natural person with full legal capacity, and in cases provided for by generally applicable regulations, also a natural person with limited legal capacity; (2) legal entity; or (3) an organizational unit without legal personality, which is granted legal capacity by law; - using or intending to use the Electronic Service.
1.5.15. CONSUMER RIGHTS ACT, ACT - Act of May 30, 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended)
1.5.16. ORDER - the Customer's declaration of will submitted using the Order Form and aimed directly at concluding a Product Sales Agreement with the Seller.
2. ELECTRONIC SERVICES IN THE ONLINE STORE
2.1. The following Electronic Services are available in the Online Store: Account, Order Form and Newsletter.
2.1.1. Account - using the Account is possible after completing a total of three subsequent steps by the Service User - (1) reading the provisions of these regulations (2) completing the Registration Form and (3) clicking the "Register" field. In the Registration Form, the Service Recipient must provide the following data: name and surname, e-mail address, password.
2.1.1.1. The Electronic Account Service is provided free of charge for an indefinite period of time. Registration means that the Customer concludes an agreement with weidershophome.shop for the provision of electronic services consisting in maintaining the Customer's account, on the terms set out in these regulations. The Service User may, at any time and without giving a reason, delete the Account (resign from the Account) by sending an appropriate request to the Service Provider, in particular via e-mail to the following address: poland.weider@gmail.com or in writing to the following address: Ul. Ignacy Paderewskiego 49/51, 25-502 Kielce. The instruction to delete an account is accepted for execution after confirming whether the person making the request is the owner of the account. Deleting the account takes place immediately and means the Customer's termination of the contract with weidershophome.shop for the provision of electronic services, the subject of which is maintaining the Customer's account.
2.1.1.2 The Account Electronic Service may be blocked by weidershophome.shop for the following reasons:
1) violation by the Customer of legal provisions when using the weidershophome.shop Online Store, violation of the provisions of these regulations
2) the Customer orders (at least twice) paid products when collecting the subject of the order, providing false data that makes it impossible to find the addressee
3) persistent and repeated placing and resignation of orders by the Customer, if the resignation is not justified by the inability of weidershophome.shop to fulfill the order.
2.1.1.3 Blocking the account means immediate termination of the contract with the Customer for the provision of electronic services. If a Customer's account is blocked, unfulfilled orders placed by that Customer will be canceled by weidershophome.shop. Cancellation takes place within 1 day of blocking the account. In such a case, if payment for the order has already been made, weidershophome.shop will refund the entire amount paid to the Customer. The refund will be made in accordance with generally applicable laws.
2.1.2. Order Form - the use of the Order Form begins when the Customer adds the first Product to the electronic cart in the Online Store. An order is placed after the Customer completes a total of two subsequent steps - (1) completes the Order Form and (2) clicks on the "Confirm purchase" field on the Online Store website after completing the Order Form - until then, it is possible to independently modify the entered data (including purpose, follow the displayed messages and information available on the Online Store website). In the Order Form, the Customer must provide the following data regarding the Customer: name and surname, address (street, house/apartment number, postal code, city, country), e-mail address, contact telephone number and data regarding the Sales Agreement: Product/s , quantity of the Product(s), place and method of delivery of the Product(s), method of payment.
2.1.2.1. The Electronic Order Form Service is provided free of charge and is of a one-time nature and ends when the Order is placed via it or when the Service User stops placing Orders via it.
2.1.3. Newsletter - the Newsletter is used after providing the e-mail address to which subsequent editions of the Newsletter are to be sent in the "Newsletter" tab visible on the Online Store website.
2.1.3.1. The Electronic Newsletter Service is provided free of charge for an indefinite period of time. The Service User has the option, at any time and without giving a reason, to unsubscribe from the Newsletter (unsubscribe from the Newsletter) by sending an appropriate request to the Service Provider, in particular via e-mail to the following address: poland.weider@gmail.com or in writing to the following address: Street Ignacy Paderewskiego 49/51, 25-502 Kielce.
2.2. Technical requirements necessary for cooperation with the IT system used by the Service Provider: (1) computer, laptop or other multimedia device with Internet access; (2) access to e-mail; (3) web browser: Mozilla Firefox version 17.0 and higher or Internet Explorer version 10.0 and higher, Opera version 12.0 and higher, Google Chrome version 23.0. and higher, Safari version 5.0 and higher; (4) recommended minimum screen resolution: 1024x768; (5) enabling cookies and Javascript support in the web browser.
2.3. The Service Recipient is obliged to use the Online Store in a manner consistent with the law and good practices, taking into account the respect for the personal rights and copyrights and intellectual property of the Service Provider and third parties. The service recipient is obliged to enter data consistent with the actual situation. The Service Recipient is prohibited from providing illegal content. Copying any materials on the website (design, images, descriptions, icons, logos, videos, etc.) without including an indexable link to weidershophome.shop is prohibited.
2.4. Complaint procedure:
2.4.1. Complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Online Store (excluding the Product complaint procedure, which is indicated in point 6 of the Regulations) The Service User mayload for example:
2.4.2. in writing to the following address: Ul. Ignacy Paderewskiego 49/51, 25-502 Kielce;
2.4.3. in electronic form via e-mail to the following address: poland.weider@gmail.com;
2.4.5. It is recommended that the Customer provide in the complaint form: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of occurrence of the defect; (2) request how to bring the Product into compliance with the Sales Agreement or a declaration of price reduction or withdrawal from the Sales Agreement; and (3) contact details of the person filing the complaint - this will facilitate and speed up the consideration of the complaint by the Seller. The requirements set out in the previous sentence are only recommendations and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.
2.4.6. The Service Provider responds to the complaint immediately, no later than within 14 calendar days from the date of its submission.
3. TERMS AND CONDITIONS OF CONCLUDING A SALES AGREEMENT
The presentation of products in our online store constitutes an invitation to conclude a contract within the meaning of Art. 71 of the Civil Code. In order to submit an offer to purchase products, you must place an order. Using the mechanisms available in our store, you can add the products you choose to your shopping cart and place a purchase offer. The shopping cart and the data entered in the forms can be modified before placing the order using the available functionalities and messages displayed during the ordering process. By clicking the button confirming and finalizing the order on the order summary page, you place an order for the products in the basket.
After placing the order, you will receive an e-mail automatically generated by the system confirming the registration of your order. This message does not constitute a declaration of acceptance of your offer and conclusion of a sales contract. The sales contract is concluded after verification whether the order can be accepted for execution and acceptance of your offer, which takes place via a separate e-mail message with information about the generation of the consignment note. When you receive such a declaration, a sales contract is concluded.
4. METHODS AND TERMS OF PAYMENT FOR THE PRODUCT
4.1. The Seller provides the Customer with the following payment methods under the Sales Agreement:
4.1.1. Payment on delivery upon delivery.
4.1.2. Payment by transfer to the Seller's bank account.
4.1.2.1. Bank: PKO BP
4.1.2.2. Account number: 14 1020 2629 0000 9202 0474 4753.
4.1.3. Electronic payments and payment card payments via PayU.pl, PayPal.com or Transferuj.pl - possible current payment methods are specified on the Online Store website in the "Payment methods" tab and on the website https://www.payu.pl , https://www.paypal.com, or https://tpay.com.
4.1.3.1. Settlement of transactions with electronic payments and payment cards is carried out in accordance with the Customer's choice via the tpay.com website. Electronic and payment card payments are handled by:
4.1.3.1.1. Tpay.com - Krajowy Integrator Płatności Spółka Akcyjna (formerly Brachia Sp. J.) with its registered office in Poznań (registered office address: Św. Marcin 73/6, 61-808 Poznań), entered into the Register of Entrepreneurs of the National Court Register under number 0000412357, registration files kept by the District Court Poznań - Nowe Miasto and Wilda in Poznań, share capital in the amount of PLN 5,494,980.00 fully paid, NIP: 7773061579.
4.2. Payment deadline:
4.2.1. If the Customer chooses to pay in cash or by payment card upon personal collection, to pay by bank transfer, to pay by electronic means or to pay by card, the Customer is obliged to make the payment within 7 calendar days from the date of conclusion of the Sales Agreement.
4.2.2. If the Customer chooses to pay on delivery upon receipt of the shipment, the Customer is obliged to do sost to make payment upon delivery.
4.3. Transaction details such as credit card type, credit card number, expiration date, CVV number (the three-digit code on the back of your credit card) are entered on a secure, encrypted website.
4.3.1. If you have any doubts regarding technical solutions, please contact the website provider.
An unregistered customer cannot place an order for delivery outside Poland. Moreover, an unregistered Customer may pay for the order only in advance. When the subject of the order is to be delivered outside Poland, payment for the order is only possible in advance.
5. COST, METHODS AND DATE OF DELIVERY AND COLLECTION OF THE PRODUCT
5.1. Delivery of the Product is available within the territory of Poland
5.2. Delivery of the Product to the Customer is subject to payment, unless the Sales Agreement provides otherwise. Product delivery costs (including fees for transport, delivery and postal services) are indicated to the Customer on the Online Store's website in the "FAQ" tab and when placing the Order, including when the Customer expresses his will to be bound by the Sales Agreement.
5.3. The Seller provides the Customer with the following methods of Product delivery:
5.3.1. Courier shipment (including parcel locker shipment), cash on delivery courier shipment (within the territory of the Republic of Poland).
5.3.2. Postal shipment (outside the territory of the Republic of Poland).
5.4. The delivery time of the Product to the Customer is up to 5 Business Days within the territory of the Republic of Poland and up to 14 Business Days outside the territory of the Republic of Poland, unless a shorter deadline is specified in the description of a given Product or when placing the Order. In the case of Products with different delivery dates, the delivery date is the longest given date, which, however, cannot exceed the above dates. The beginning of the delivery period of the Product to the Customer is counted as follows:
5.4.1. If the Customer chooses the payment method by transfer, electronic payment or payment card - from the date of crediting the Seller's bank account or settlement account.
5.4.2. If the Customer chooses the cash on delivery method of payment - from the date of conclusion of the Sales Agreement.
5.5. Deadline for the Product to be ready for collection by the Customer - if the Customer chooses personal collection of the Product, the Product will be ready for collection by the Customer within 5 Business Days, unless a shorter deadline is specified in the description of a given Product or when placing the Order. In the case of Products with different readiness for collection dates, the readiness for collection date is the longest given date, which, however, cannot exceed 5 Business Days. The Customer will be additionally informed by the Seller about the Product's readiness for collection. The beginning of the period of readiness of the Product for collection by the Customer is counted as follows:
5.5.1. If the Customer chooses the payment method by transfer, electronic payment or payment card - from the date of crediting the Seller's bank account or settlement account.
5.5.2. If the Customer chooses cash or payment card upon personal collection - from the date of conclusion of the Sales Agreement.
6. PRODUCT COMPLAINT
6.1. The basis and scope of the Seller's liability towards the Customer if the sold Product has a physical or legal defect (warranty) are specified in generally applicable legal provisions, in particular in the Civil Code. For Sales Agreements concluded until December 24, 2014, the basis and scope of the Seller's liability towards the Customer who is a natural person who purchases the Product for purposes unrelated to professional or business activity, due to the non-compliance of the Product with the Sales Agreement, are specified in generally applicable legal provisions, in particular the Act of July 27, 2002 on special conditions of consumer sales and amending the Civil Code (Journal of Laws 2002, No. 141, item 1176, as amended).
6.2. The Seller is obliged to provide the Customer with a Product without defects. Detailed information regarding the Seller's liability for a Product defect and the Customer's rights are specified on the Online Store website in the "Returns and complaints" tab.
6.3. A complaint may be submitted by the Customer, for example:
6.3.1. in writing to the following address: Ul. Ignacego Paderewskiego 49/51, 25-502 Kielce;
6.3.2. in electronic form via e-mail to the following address: poland.weider@gmail.com;
6.3.3. The complaint form, which is recommended to be attached to the shipment, can be downloaded from the Online Store ("Returns and Complaints" tab).
6.4. It is recommended that the Customer provide in the complaint form: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of occurrence of the defect; (2) request how to bring the Product into compliance with the Sales Agreement or a declaration of price reduction or withdrawal from the Sales Agreement; and (3) contact details of the person filing the complaint - this will facilitate and speed up the consideration of the complaint by the Seller. The requirements set out in the previous sentence are only recommendations and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.
6.5. The Seller will respond to the Customer's complaint immediately, no later than within 14 calendar days from the date of its submission. Failure to respond by the Seller within the above deadline means that the Seller considered the complaint justified.
6.6. The Customer who exercises warranty rights is obliged to deliver the defective Product at the Seller's expense to the following address: ul. Street Ignacy Paderewskiego 49/51, 25-502 Kielce.
6.6.1 If the product was delivered via Poczta Polska, a courier company, to an Inpost parcel locker, a warranty complaint (i.e. the complained product, proof of purchase and form complaints), should be sent to the address provided in the previous point (we recommend sending via Poczta Polska by registered mail or economic parcel).
6.7. The parcel should be opened in front of the courier to check its correctness. In the case of an incomplete package, please write down a report and contact the Customer Service Office immediately after opening the package.
7. OUT-OF-JUDICIAL METHODS OF HANDLING COMPLAINTS AND SEEKING CLAIMS AND RULES OF ACCESS TO THESE PROCEDURES
7.1. Detailed information regarding the possibility for a Customer who is a consumer to use out-of-court methods of dealing with complaints and pursuing claims, as well as the rules of access to these procedures, are available at the offices and on the websites of district (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Provincial Inspectorates of the Trade Inspection and at the following Internet addresses of the Office of Competition and Consumer Protection: https://www.uokik.gov.pl/spory_konsumenckie.php; https://www.uokik.gov.pl/sprawy_zdrowie.php and https://www.uokik.gov.pl/wazne_adresy.php.
7.2. A customer who is a consumer has the following exemplary possibilities of using out-of-court methods of dealing with complaints and pursuing claims:
7.2.1. The customer is entitled to apply to a permanent consumer arbitration court referred to in Art. 37 of the Act of December 15, 2000 on the Trade Inspection (Journal of Laws 2001, No. 4, item 25, as amended), with a request to resolve a dispute arising from the concluded Sales Agreement. The regulations for the organization and operation of permanent consumer arbitration courts are set out in the Regulation of the Minister of Justice of September 25, 2001 on determining the regulations for the organization and operation of permanent consumer arbitration courts. (Journal of Laws 2001, No. 113, item 1214).
7.2.2. The customer is entitled to contact the voivodeship inspector of the Trade Inspection, in accordance with Art. 36 of the Act of December 15, 2000 on the Trade Inspection (Journal of Laws 2001, No. 4, item 25, as amended), with a request to initiate mediation proceedings regarding the amicable settlement of the dispute between the Customer and the Seller. Information on the principles and mode of the mediation procedure conducted by the provincial inspector of the Trade Inspection is available at the offices and on the websites of individual Provincial Inspectorates of the Trade Inspection.
7.2.3. The Customer may obtain free assistance in resolving the dispute between the Customer and the Seller, also using the free assistance of the district (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection (including the Consumer Federation, the Association of Polish Consumers). Advice is provided by the Consumer Federation on the free consumer hotline number800 007 707 and by the Association of Polish Consumers at the email address advice@dlakonsumentow.pl.
8. RIGHT TO WITHDRAW FROM THE CONTRACT
8.1. A consumer who has concluded a distance contract may withdraw from it within 30 calendar days without giving a reason and without incurring costs, except for the costs specified in point. 8.8 of the Regulations. To meet the deadline, it is enough to send the declaration before its expiry. A declaration of withdrawal from the contract may be submitted, for example:
8.1.1. in writing to the following address: Ul. Ignacy Paderewskiego 49/51, 25-502 Kielce;
8.1.2. in electronic form via e-mail to the following address: poland.weider@gmail.com;
8.2. A sample withdrawal form is included in Annex No. 2 to the Consumer Rights Act and is additionally available on the Online Store website in the "Returns and Complaints" tab. The consumer may use the template form, but this is not obligatory.
8.3. The deadline for withdrawal from the contract begins:
8.3.1. for a contract under which the Seller releases the Product, being obliged to transfer its ownership (e.g. Sales Agreement) - from taking possession of the Product by the consumer or a third party indicated by him other than the carrier, and in the case of a contract that: (1) includes many Products that are delivered separately, in batches or in parts - from taking possession of the last Product, batch or part, or (2) consist in regular delivery of Products for a specified period of time - from taking possession of the first Product;
8.3.2. for other contracts - from the date of conclusion of the contract.
8.4. In the event of withdrawal from a distance contract, the contract is deemed not to have been concluded.
8.5. The Seller is obliged to immediately, no later than 14 calendar days from the date of receipt of the consumer's declaration of withdrawal from the contract, return to the consumer the payments made for the Products (with the exception of additional costs resulting from the method of delivery other than personal collection). The seller refunds the payment using the same payment method used by the consumer, unless the consumer has expressly agreed to a different method of return that does not involve any costs for him. If the Seller has not offered to collect the Product from the consumer himself, he may withhold the refund of payments received from the consumer until he receives the Product back or until the consumer provides proof of sending it back, depending on which event occurs first.
8.6. The Consumer is obliged to immediately, no later than within 14 calendar days from the date on which he withdrew from the contract, return the Product to the Seller or hand it over to a person authorized by the Seller to collect it, unless the Seller has offered to collect the Product himself. To meet the deadline, it is enough to return the Product before its expiry. The consumer may return the Product to the following address: Ul. Ignacy Paderewskiego 49/51, 25-502 Kielce.
8.7. The Consumer is liable for any reduction in the value of the Product resulting from using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Product.
8.8. Possible costs related to the consumer's withdrawal from the contract, which the consumer is obliged to bear:
8.8.1. If the consumer has chosen a method of delivery of the Product other than personal collection, the Seller is not obliged to refund the additional costs incurred by the consumer.
8.8.2. The consumer bears the direct costs of returning the Product.
8.8.3. In the case of a Product that is a service, the performance of which - at the express request of the consumer - began before the deadline for withdrawal from the contract, the consumer who exercises the right to withdraw from the contract after submitting such a request is obliged to pay for the services provided until the withdrawal from the contract. The payment amount is calculated in proportion to the scope of the service provided, taking into account the price or remuneration agreed in the contract. If the price or remuneration is excessive, the basis for calculating this amount is the market value of the service provided.
8.9. The right to withdraw from a distance contract is not available to the consumer in relation to contracts:
8.9.1. (1) for the provision of services, if the Sellerhas fully performed the service with the express consent of the consumer, who was informed before the commencement of the service that after the Seller has completed the service, he will lose the right to withdraw from the contract; (2) in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the deadline for withdrawal from the contract; (3) in which the subject of the service is a non-prefabricated Product, manufactured according to the consumer's specifications or serving to meet his individual needs; (4) in which the subject of the service is a Product that deteriorates quickly or has a short shelf life; (5) in which the subject of the service is a Product delivered in a sealed packaging, which cannot be returned after opening the packaging due to health protection or hygiene reasons, if the packaging was opened after delivery; (6) in which the subject of the service are Products which, after delivery, due to their nature, are inseparably connected with other items; (7) in which the subject of the service are alcoholic beverages, the price of which was agreed at the conclusion of the Sales Agreement, and whose delivery may take place only after 30 days and whose value depends on market fluctuations over which the Seller has no control; (8) in which the consumer expressly requested that the Seller come to him for urgent repair or maintenance; if the Seller additionally provides services other than those requested by the consumer, or provides Products other than spare parts necessary for repair or maintenance, the consumer has the right to withdraw from the contract in relation to additional services or Products; (9) in which the subject of the service are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery; (10) for the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts; (11) concluded by public auction; (12) for the provision of accommodation services other than for residential purposes, transportation of goods, car rental, catering, services related to recreation, entertainment, sports or cultural events, if the contract specifies the day or period of service provision; (13) for the supply of digital content that is not recorded on a tangible medium, if the performance of the service began with the consumer's express consent before the deadline for withdrawal from the contract expires and after the Seller informs him about the loss of the right to withdraw from the contract.
9. PERSONAL DATA PROTECTION
9.1 Personal data of Online Store Customers are processed by WPL sp. z o.o. based in Kielce, ul. Ignacego Paderewskiego 49/51, 25-502 Kielce (data controller).
9.2 Providing personal data is voluntary, but necessary to make purchases and use other services provided electronically. WPL sp. z o. o. processes personal data in order to provide services electronically, conclude and perform a contract, monitor the quality of customer service, archive to the extent necessary to fulfill legal obligations, and create analyzes of the results of our business for internal purposes. The customer has the right to access his personal data and to correct and delete it. Personal data may be corrected or deleted after logging in to the Customer's account ("Your account" tab) or by reporting to the Customer Service Office. By providing the data, the customer declares that the personal data provided by him are his data. Detailed provisions regarding the protection of the Customer's personal data can be found on the website of the weidershophome.shop Online Store dedicated to the privacy policy.
10. FINAL PROVISIONS
10.1. Contracts concluded via the Online Store are concluded in Polish.
10.2. Changes to the Regulations:
10.2.1. The Service Provider reserves the right to make changes to the Regulations for important reasons, i.e. changes in legal provisions - to the extent that these changes affect the implementation of the provisions of these Regulations.
10.2.2. In the event of concluding continuous contracts on the basis of these Regulations (e.g. provision of Electronic Services - Account), the amended regulations are binding on the Service Recipient if the requirements specified in Art. 384 and 384[1] of the Civil Code, i.e. the Service Recipient was properly notified about the changes and did not terminate the contract within 14 calendar days from the date of notification. If a change to the Regulations results in the introduction of any new fees or an increase in the current ones, the Service Recipient who is a consumer has the right toright to withdraw from the contract.
10.2.3. In the event of concluding contracts of a different nature than continuous contracts on the basis of these Regulations (e.g. Sales Agreement), the amendments to the Regulations will not in any way violate the rights acquired by the Service Recipients/Customers who are consumers before the date of entry into force of the amendments to the Regulations, in particular the amendments to the Regulations will not have impact on already placed or submitted Orders and concluded, implemented or performed Sales Agreements.
10.3. In matters not regulated in these Regulations, generally applicable provisions of Polish law shall apply, in particular: the Civil Code; Act on the provision of electronic services of July 18, 2002 (Journal of Laws 2002, No. 144, item 1204, as amended); for Sales Agreements concluded until December 24, 2014 with Customers who are consumers - the provisions of the Act on the protection of certain consumer rights and on liability for damage caused by a dangerous product of March 2, 2000 (Journal of Laws 2000, No. 22, item 271, as amended). amended) and the Act on special conditions of consumer sales and amending the Civil Code of July 27, 2002 (Journal of Laws 2002, No. 141, item 1176, as amended); for Sales Agreements concluded from December 25, 2014 with Customers who are consumers - the provisions of the Act on Consumer Rights of May 30, 2014 (Journal of Laws of 2014, item 827, as amended); and other relevant provisions of generally applicable law.
11. General terms and conditions of the Discount Code.
1. The Seller undertakes to provide the Customer with a Discount Code as part of an organized promotion or individual agreement with the Customer.
2. The discount code can be used to purchase goods not covered by other promotions in the weidershophome.shop online store
3. The discount code cannot be exchanged for cash (cash) in whole or in part and cannot be returned to the Seller.
4. The discount code is active from the moment it is provided to the Customer.
5. The discount code received from the Seller is for single use.
6. The validity of the Discount Code will be determined each time it is provided to the Customer.
11.1. Rules for transferring and using the Discount Code.
1. The Discount Code is made available in the form of an e-mail sent to the Customer's e-mail address or by providing the Discount Code during a promotion organized by the Store.
2. It is up to the Customer to use the sent Discount Code. The customer has the option not to use the provided Discount Code, in such a situation, simply do not enter the provided Discount Code in the basket when shopping in the Store.
3. To use the Discount Code provided by the Seller, enter the given string of characters in the "Apply Discount Code" field when placing an order on the Store's website.
4. Entering the Discount Code in the section mentioned in section 3 field will reduce the value of the ordered goods by the percentage of the Discount Code provided to the Customer. The discount code can only be used to purchase goods not covered by other promotions.
5. The discount code can be used if the User has a Customer account in the Store, i.e. after logging in or registering such an account in the Store.
6. When placing an order via "quick shopping", you cannot use the Discount Code.
7. Discount codes do not add up. Only one Discount Code can be used in an order.
8. The Seller has the right to refuse to use the Discount Code if its validity period has expired. Therefore, the Discount Code expires upon its expiry date.
11.2. Complaints and returns of goods using the Discount Code
Any complaints regarding defects in goods or their returns when purchasing using a Discount Code will be considered under the general conditions specified in the Store Regulations.